At Mas Fashion, we believe your shopping experience should be seamless — from the moment you place your order until it arrives beautifully packaged at your doorstep.

1. Delivery Time

• Within the UAE: estimated 2–5 business days after order confirmation.

• Custom or made-to-order pieces may require additional preparation time, communicated upon order confirmation.

• Customers will receive a tracking number once the order is dispatched.

2. Shipping Partners

• We collaborate with reputable local and international couriers to ensure fast and reliable delivery.

• All shipments are insured to guarantee safe arrival.

3. Shipping Fees

• Shipping fees are calculated at checkout based on the destination and total order value.

• Occasionally, we offer free shipping promotions within the UAE.

4. Delays

• We make every effort to meet our delivery timelines. However, unforeseen circumstances such as weather conditions, customs, or logistical issues may cause delays.

• In the event of an unreasonable delay caused by us, Mas Fashion will bear the cost of shipping.

5. Shipping Address

• Customers are responsible for providing an accurate and complete delivery address.

• Any delay resulting from incorrect information will not be the responsibility of Mas Fashion.